Privacy Policy

Last Updated: July 14, 2025

This Privacy Policy describes how Paragon Construction ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit and use our website, www.paragonrva.com (the "Website"). It also explains your rights and choices regarding your information, particularly for residents of Virginia under the Virginia Consumer Data Protection Act (CDPA).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

1. Who We Are

Paragon Construction 12747 Oak Lake Court Midlothian, VA (804) 744-8480 Email: office@paragonrva.com

2. Information We Collect

We collect various types of information from and about users of our Website, including information that may identify you directly or indirectly ("personal data").

a. Information You Provide to Us Directly

We collect information you voluntarily provide to us when you interact with our Website, such as when you:

Fill out forms (e.g., contact forms, quote request forms, inquiry forms).
Communicate with us via email, phone, or other means.

The types of personal data you may provide include:

Contact Information: Name, email address, postal address, phone number.
Project Details: Information related to your construction or renovation needs, preferences, and specifications.
Any other information you choose to provide.

b. Information We Collect Automatically

As you navigate and interact with our Website, we may use automatic data collection technologies to gather certain information about your equipment, Browse actions, and patterns. This information helps us improve our Website and deliver a more personalized service.

Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers.
Referring/Exit Pages: The URL of the page you visited before coming to our Website, and the URL of the page you visit after leaving our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons/Pixels: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
Log Files: Our servers automatically record information that your browser sends whenever you visit a website. This data may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.

c. Sensitive Data

Paragon Construction generally does not intentionally collect "sensitive data" as defined by the CDPA (e.g., racial or ethnic origin, religious beliefs, health diagnosis, sexual orientation, precise geolocation data, or genetic or biometric data for the purpose of uniquely identifying an individual) through our public Website forms or automatic collection methods.

If, in specific circumstances, we need to collect sensitive data from you (for instance, if it is directly relevant to a unique construction project request and you explicitly provide it), we will obtain your explicit consent beforehand, as required by the CDPA, and only process it for the specified, legitimate purpose.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

Providing Services: To present our Website and its contents to you, provide you with information, products, or services that you request from us, and fulfill our contractual obligations with you.
Website Improvement: To improve and personalize your experience on our Website, diagnose and fix technical problems, and optimize our Website's performance.
Customer Support: To provide you with customer support and to respond to your inquiries.
Communication: To send you updates, newsletters, marketing and promotional materials, and other information that may be of interest to you, in accordance with your preferences.
Marketing and Advertising: To perform marketing and advertising activities, including targeted advertising and retargeting based on your interests and online activities.
Analytics and Research: To understand how users interact with our Website, analyze trends, and conduct research to improve our offerings.
Security and Fraud Prevention: To protect the security and integrity of our Website, prevent fraud, and detect and resolve security issues.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

4. How We Share Your Information

We may share your personal data with the following categories of third parties for the purposes described in this Privacy Policy:

Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analysis, email delivery, marketing assistance, customer service, payment processing, CRM systems, project management tools). These service providers are authorized to use your personal data only as necessary to provide these services to us.
Marketing and Operations Partners: We share information with marketing and operations partners to facilitate our advertising campaigns, manage customer relationships, and streamline our business processes.
Legal and Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Paragon Construction, prevent or investigate possible wrongdoing in connection with the Website, protect the personal safety of users of the Website or the public, or protect against legal liability.
Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal data for monetary consideration, and we do not process your personal data for purposes of targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer without offering you the right to opt-out, as detailed in Section 6.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

6. Your Privacy Rights (Virginia CDPA)

If you are a resident of Virginia, the Virginia Consumer Data Protection Act (CDPA) grants you certain rights regarding your personal data. Paragon Construction is committed to respecting these rights.

You have the right to:

Confirm and Access: Confirm whether we are processing your personal data and to access that personal data.
Correction: Request correction of inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing.
Deletion: Request the deletion of personal data provided by or obtained about you, subject to certain exceptions.
Data Portability: Obtain a copy of your personal data that you have previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means.
Opt-Out: Opt-out of the processing of your personal data for the purposes of:
- Targeted advertising: Displaying advertisements to you based on personal data obtained from your activities across non-affiliated websites or online applications over time.
- The sale of personal data: The exchange of personal data for monetary consideration.
- Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us by:

Email: office@paragonrva.com
Postal Mail: Paragon Construction, 12747 Oak Lake Court, Midlothian, VA

Your request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the extension period and the reason for it in writing.

Right to Appeal

If we decline to take action regarding your request, you may appeal our decision by replying to the email or letter that informed you of the decision. You must submit your appeal within a reasonable time after receiving our denial.

We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions, within 60 days of receiving your appeal. If your appeal is denied, we will also provide you with an online mechanism or other method by which you may contact the Virginia Attorney General to submit a complaint.

7. Data Retention

We retain your personal data indefinitely to serve various legitimate business purposes, including maintaining records for historical project data, ongoing customer relationships, legal compliance, dispute resolution, and enforcing our agreements. We may also retain data for as long as necessary to provide you with the services you have requested, and for purposes consistent with this Privacy Policy.

8. Data Security

We have implemented security measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include using secure best practices for data handling, storage, and transmission, such as encryption and access controls.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us.

By using this Website, you represent that you are at least 13 years of age. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately at office@paragonrva.com.

10. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us:

By email: office@paragonrva.com
By phone: (804) 744-8480
By postal mail: Paragon Construction, 12747 Oak Lake Court, Midlothian, VA